Career Opportunities at Harris Golf Cars

New Career Opportunities – September 22, 2020:

Dubuque, IA: Service Manager; Service Technician
Sturtevant, WI:  Service Technician
Sugar Grove, IL:  Service Technician

Service Manager Job Description:

Job Summary: This position is responsible for customer contact, external and internal communication, and managing the workflow in the service and retail area. Customer Satisfaction is a priority.

General Requirements:

  • Two or more years experience preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories.
  • Must possess a valid driver’s license.
  • Must be willing to work a normal 40 hours per week, and longer hours as required to meet customer demands.
  • Able to lift and handle heavy loads up to 70 lbs., and work indoors and outdoors in all weather conditions.
  • Must be proficient in parts lookup and servicing customers at the parts counter.
  • Must have good organizational, multitasking, and computer skills.

Target Responsibilities:

  • Establish and remain the main contact with all service customers. Insure that all service work is entered, scheduled, and accurately completed in the quickest possible timeframe.
  • Present a friendly, positive attitude to all customers.
  • Process and handle all work orders and warranty claims from start to finish.
  • Monitor service technician’s monthly goals in order to maintain an appropriate level of professional service.
  • Coach each service technician to improve his performance and safety, and enhance their technical skills.
  • Oversee the appearance and organization of the service department, and the associated outside areas to communicate professionalism of the service technicians and commitment to the excellence of the dealership.
  • Interact with customers to ensure a positive experience with the service department and the dealership.
  • Monitor Service Contracts and Inspections to ensure Harris and customers responsibilities are being fulfilled.

Send Resume To:
Dubuque, IA: Mike Piersch, 155 N. Crescent Ridge, Dubuque, IA 52003 or email:
mpiersch@harrisgolfcars.com

Sugar Grove, IL: Tony Magnier, 549 Heartland Drive, Suite A, Sugar Grove, IL 60554 or email:
tmagnier@harrisgolfcars.com

Sturtevant, WI: Jim Gaugert, 13900 Leetsbir Road, Sturtevant, WI 53177 or email:
jgaugert@harrisgolfcars.com

Service Technician Job Description:

Job Summary: This position is responsible for general mechanical service on electrical and gasoline golf cars, turf vehicles, and trailers.
Responsibilities: Performs daily mechanical services/repairs to golf vehicles, turf units and trailers. Performs assigned duties at the shop or on-site at customers location. They will make deliveries or pickups from customers to provide continuity of service and maintenance of accounts. Performs on the road service calls, and provides sales leads and customer information to service manager/writer. The service tech must complete necessary work orders, part orders, delivery reports, time sheets, and other paperwork required to document the mechanical work and other duties accomplished. Maintains accurate parts inventory on company truck, and drives company vehicles as required.
Requirements: High school diploma or general education degree (GED). Mechanical knowledge of engines and electrical. Experience in auto/small engines is a plus but willing to train the right candidate. Clean driving history with knowledge of pulling trailers.
Physical Demands: While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is frequently required to stand, walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 85 pounds.
Benefits:  401K, Health Insurance, Paid Vacations, Sick Days.
Reports to: Service Manager
Salary Range: Depending on experience and knowledge
Position Available: Immediately
Application Deadline: Until Filled

Send Resume To:
Dubuque, IA: Mike Piersch, 155 N. Crescent Ridge, Dubuque, IA 52003 or email:
mpiersch@harrisgolfcars.com

Sugar Grove, IL: Tony Magnier, 549 Heartland Drive, Suite A, Sugar Grove, IL 60554 or email:
tmagnier@harrisgolfcars.com

Sturtevant, WI: Jim Gaugert, 13900 Leetsbir Road, Sturtevant, WI 53177 or email:
jgaugert@harrisgolfcars.com

Harris Golf Cars is a growing Yamaha Golf Car distributor covering Iowa, Illinois, Wisconsin, and Nebraska. Due to our continued growth, we are seeking qualified applicants in several of our locations for the following positions:

Harris Golf Cars is an equal opportunity/affirmative action employer that does not discriminate against employees because of race, religion, color, age, disability, sex, sexual orientation, gender identity, or national origin. People of color, women, and individuals with disabilities are encouraged to apply! Harris Golf Cars is an equal opportunity employer functioning under an affirmative action plan. We value diversity and differing opinions.

***Disclaimer***   All information contained herein is provided by the employer and is assumed accurate. All applicants must verify information in person.